As any restaurant operations manager will tell you, the hiring process is not only expensive in cost, but also in terms of labor and time. With growing employee turnover and a generation of employees known for job hopping, [...]
Often when you hear about “big data” in the restaurant industry, the focus is on the customer—gathering information from their dining experience as well as feedback about the experience in order to enhance your offerings and [...]
With growing talk and planned changes around the minimum wage increase over the next few years comes growing talk and planned changes from major chain restaurants who can afford to do something about it now. The [...]
If someone were to ask what you do for a living, what would you tell them? Would you answer, “I’m a restaurant manager”? If so, a change in outlook may be in order. As [...]
Restaurant employee turnover… Sadly, those are three words the industry is all too familiar with. In three surveys conducted recently, restaurant staffing issues as well as the high turnover rate in the industry were [...]
At Better Chains, we spend a lot of time talking about restaurant technology: how technology will help you, how technology will help your team, and how technology will ultimately help your customers. We recognize [...]
“Hindsight is 20/20” is something you should never hear in your line of work. While you cannot keep all mistakes from happening inside your restaurants, it is much better to focus on implementing preventative measures regularly [...]
“Nobody will ever have to choose between what their heart tells them to do and what their bank account tells them to do,” said Jeffrey Klein, New York State Senate’s Independent Democratic caucus leader, [...]
Fatigue and stress. Those are two words you wouldn't want your staff or management team to associate with working for your restaurant. Nevertheless, this is often the case when the right tools and systems [...]
When you think about restaurant technology, what comes to mind? The POS systems? The accounting software? The new tablets your servers use to take orders? Thanks to the Internet of Things (IoT), restaurants now [...]