There are many issues that can plague a restaurant’s operations and negatively affect the bottom line—perhaps none more so than restaurant employee turnover. The cost of recruitment manager can be quite high if you take into account the time and money spent on advertising, applicant screening, interviewing, and onboarding. In addition, there is the additional server training time that reduces the available time, efficiency, and focus for the new hire as well as any employee involved in the training process, until that new hire is fully up and running.
While employees may choose to leave your restaurant for number of reasons, wouldn’t it be great if you could screen out the less-serious or unqualified applicants before investing all of that time and money?
Optimize Server Recruitment
Deciding who to hire and incorporate into your staff is a really big decision to make—especially when it’s in the customer-facing part of your business. With a well-developed set of questions meant to screen server applicants for level of interest, professionalism, and dedication to the craft, restaurant HR and management can improve their odds at retaining that next new hire in the long-run.
Here are some server interview questions you should plan to incorporate into your hiring plan:
- What experience do you have in the industry?
- What do you like about working in the restaurant industry?
- Why did you leave your last position?
- What have you learned from previous positions?
- What does good service mean to you?
- How do you handle conflict?
- Why do you want this position?
- What do you know about our company?
- What are your goals for the future?
- Do you have any questions for us?
While there are many other questions you could ask—and you should—this list is a must-have for anyone looking to gain more insight into who your server applicant is, how they will perform under fire, and whether or not they will be a good fit for the team and environment you want to cultivate. Having shared values, shared work ethic, and a shared interest in your brand cannot be overlooked for any role you need to fill, so make sure you have a properly targeted list of screening questions ready to go.
Streamline Server Recruitment
For those of you who have already established a great lineup of recruitment questions, the next step is to streamline the process (which is even more important for chain and franchise restaurants with multiple locations).
The Better Chains free Applicant Tracking System is a great place to start recruiting the best talent the restaurant industry has to offer. Get your server hiring process into one place, from initial screenings through training, and make sure you’re asking the right questions, getting all the relevant details upfront, and streamlining the process for everyone involved.
Interested in learning more about our applicant tracking system, but not sure if it’s right for your business? We’re offering a special promotion this April:
- Click on the link below.
- Fill out the form.
- And try it for FREE now.
What have you got to lose?